How do you describe customer service on a resume

Posted by Bunbury Resume on 16 Feb 2025

When applying for a client service position, it’s crucial to include your expertise and experiences in your resume. A well-written resume can make a significant difference in obtaining the job you’ve been hoping for. The team at Bunbury Resume, we specialize in providing resume writing services to help you stand out from the competition. In this article, we’ll give you tips on how to describe customer service in a resume.

  1. Utilize action verbs: When explaining your customer service experience using action verbs, like "assisted," "resolved," or "responded." These verbs suggest that you have actively been involved in your work with customers and have achieved results.
  2. Incorporate specific job duties and responsibilities. Be precise when describing your customer service experience. Instead of telling the reader that you "worked in customer service," write "managed a team of customers service agents and handled complaints from customers."
  3. Use metrics: Provide relevant measures such as satisfaction rates , to prove the effect of your efforts. For instance, "increased customer satisfaction by 15% with effective methods for problem solving."
  4. Create a custom resume by tailoring your resume to match the customer service job you’re applying for. Highlight your skills and experiences which are most relevant for the job.
  5. Ask for professional help and proofread Before you submit your resume, proofread it. making it available to ensure it is error-free. If you require help you can seek help from a professional by contacting Bunbury Resume.

Following these steps, you can create a resume for customer service that effectively highlights your experience and skills. Make sure to customize your resume for the specific job you’re applying for , and ensure that you have it proofread before you submit it. Bunbury Resume can also assist you in writing a powerful resume that highlights your abilities and work experience.

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How to describe customer service on a Resume

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