How to present Customer Service on a resume

Posted by Bunbury Resume on 17 Sep 2024

When seeking a customer service job, it’s important to emphasize your relevant qualifications and experience on your resume. A well-written resume can make significant difference in obtaining the job you want. In Bunbury Resume, we specialize in providing resume writing services to aid you in standing out from the competition. In this article, we will give you tips on how to convey customer service in a resume.

  1. Use action verbs in explaining your customer service experience you should use action verbs like "assisted," "resolved," or "responded." These verbs suggest that you are actively involved in customer service and achieved the desired results.
  2. Include specific job duties and responsibilities: Be precise when describing your customer service experience. Instead of simply saying "worked in customer service," mention that you "managed the team of customer service representatives and handled complaints from customers."
  3. Offer metrics: Include relevant indicators such as satisfaction levels to show the effect of your efforts. For example, "increased customer satisfaction by 15% using efficient method of problem-solving."
  4. Make your resume more tailored: Customize your resume to the specific customer service position that you’re applying for. Highlight the skills and experience which are most relevant for the position.
  5. Ask for professional help and proofread: Proofread your resume before submitting it to ensure that it is error-free. If you need help look into professional help through Bunbury Resume.

If you follow these guidelines that you will be able to craft your resume for customer service that effectively showcases your relevant experience and expertise. Be sure to make your resume specific to the specific job you’re applying for , and to proofread it before submitting it. Bunbury Resume can also assist you in creating an effective resume that highlights your abilities as well as your experience.

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