How do you describe Customer Service on a Resume

Posted by Bunbury Resume on 9 Jan 2026

When applying for a client service job, it’s important to highlight your relevant experiences and abilities in your resume. A professionally written resume can make the difference in getting the job you’ve been hoping for. We at Bunbury Resume, we specialize in offering resume writing services to assist you in standing out the crowd. In this article, we’ll provide tips on how to write about the level of customer service in your resume.

  1. Use action verbs: When explaining your customer service experience using action verbs, such as "assisted," "resolved," or "responded." These verbs demonstrate that you have actively been involved in customer service and have seen results.
  2. Include specific job duties and responsibilities: Be specific when describing your service experience. Instead of telling the reader that you "worked in customer service,"" use the phrase "managed an entire team of customer service representatives and took care of customer complaints."
  3. Provide metrics: Include relevant metrics like customer satisfaction rates to prove your contribution. For example, "increased customer satisfaction by 15% through effective method of problem-solving."
  4. Tailor your resume: Tailor your resume to the specific job you’re applying for. Highlight the skills and experience which are most relevant for the job.
  5. Ask for professional help and proofread You should proofread your resume prior to you submit it to ensure it’s not erroneous. If you require assistance you can seek help from a professional at Bunbury Resume.

By following these tips, you can create your own customer service resume which effectively highlights your experience and skills. Be sure to modify your resume to fit the specific position you’re applying to and be sure to proofread your resume prior to submitting it. Bunbury Resume can also assist you in creating a successful resume that showcases your skills as well as your experience.

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How to describe customer service on a Resume

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