How to present Customer Service on a resume

Posted by Bunbury Resume on 18 Feb 2026

When trying to get a customer service position, you must be sure to highlight your relevant expertise and experiences in your resume. A well-written resume can make huge difference when you apply for the job you want. At Bunbury Resume, we specialize in resume writing to make you stand out from your competition. In this article, we will go over tips on how to describe the quality of service you provide on your resume.

  1. Utilize action verbs when describing your customer service experience using action verbs, such as "assisted," "resolved," or "responded." These verbs show that you have actively been engaged in your customer service activities and have seen results.
  2. You should include specific job responsibilities and responsibilities: Be specific when you describe your customer service experience. Instead of simply saying "worked in customer service,"" say "managed an entire team of customer service reps and handled complaints from customers."
  3. Use metrics: Provide relevant measures such as satisfaction rates , to prove the impact of your work. For example, "increased customer satisfaction by 15% by using effective methods for problem solving."
  4. Create a custom resume by tailoring your resume for the customer service job you’re applying for. Highlight the skills and experience which are relevant to the job.
  5. Get professional assistance and proofread your resume Make sure you proofread your resume prior to submitting it to ensure that it’s not erroneous. If you require assistance look into professional help by contacting Bunbury Resume.

Following these steps that you will be able to craft your resume for customer service that effectively highlights your relevant work experience and abilities. Make sure to tailor your resume to the specific job that you’re applying for and check it for errors before submitting it. Bunbury Resume can also assist you in creating an effective resume that highlights your strengths and experience.

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