How to write a Customer Service Resume
An effective customer-service resume or CV (Curriculum Vitae) is about highlighting your pertinent experiences and abilities. A well-written resume or CV along with a solid cover letter, as well as a professional LinkedIn profile, can make huge difference when it comes to getting an employment. We at Bunbury Resume, we specialize in providing resume and CV writing services as well as cover letter writing and LinkedIn profile optimization services to help you stand out from your other applicants. In this article, we will review how to portray customer service in a resume or CV, show capabilities in customer service on your CV or resume and give tips on how to convey customer service abilities.
How do you describe customer service on your resume or CV:
When you describe your customer service experience, be sure to focus on specific roles and tasks. Use action verbs, like "assisted," "resolved," or "responded," to describe your work. Include any relevant metrics, such as satisfaction levels of customers to prove your effectiveness.
How do you show your customer service skills in a resume or CV:
In addition to describing the experience you had, it is important to mention specific abilities that are applicable to customer service, such as communication and problem-solving abilities. Include any relevant training or certifications for example, a customer service class or a certificate from a specific customer support software.
What should I include in my report on customer service skills:
When you write about your customer service abilities, concentrate on the most vital and relevant abilities for the job you’re applying for. For example, if your job requires a lot of phone communications, you should highlight your experiences and expertise in phone customer support.
What do I do to write about my experience with customer service?
When you write about your customer service experience, include specific examples and measure your achievements. As an example, instead of writing "Helped customers with their concerns," say "Assisted an average of 50 clients per day with their inquiries, resulting in a 90% percentage of satisfaction."
If you follow these guidelines, you can create an effective customer service resume, the cover letter, CV and LinkedIn profile that highlights your relevant experience and skills which makes you a great candidate for customer service jobs. Make sure the need to check your resume, letters of cover before submitting it and consider seeking professional help from Bunbury Resume if you need assistance.
